CANADIAN-INTERNATIONAL TELECOM
MARKET REPORT

1999 EDITION

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copies of this report
call (416) 360-0424
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Or send an email to:
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July, 1999

Table Of Contents

Section Page

About This Report v

1.0 Introduction
1

1.1 Terminology 3

2.0 The Economics of Routing an International Minute
6

3.0 Market Overview & Analysis 10

3.1Retail Sector 10

3.1.1Residential Market 10

3.1.2Business Market 12

3.2Wholesale Sector 14

3.2.1Wholesale Service Transiting 15

3.2.2Future of Wholesale 16

4.0 Market Size, Share & Growth 18

5.0 Regulatory Overview, Issues & Implications 21

5.1 Decision 97-18 - Summary 22

5.1.1Routing Restrictions Removed 23

5.1.2Licensing Regime 23

5.1.3IRU Status 24

5.1.4Accounting Benchmarks 25

5.1.5Teleglobe Forbearance 25

5.1.6Contribution 26

6.0 Company Profiles

6.1AMI Telecommunications 29

6.2AT&T Canada 32

6.3Bell Canada

37

6.4Call-Net U.K./Sprint Canada
41

6.5Destia Canada
43

6.6Deutsche Telekom 46

6.7Empire One Telecommunications 48

6.8Equant 51

6.9Excel Communications Canada 53

6.10 France Telecom 57

6.11 Global One 59

6.12 North American Gateway 62

6.13 Primus Telecom Group 65

6.14 RSL COM Canada 69

6.15 STAR Telecommunications 73

6.16 Startec Global Communications 75

6.17 Teleglobe 78

6.18 Telus

84

List Of Exhibits

Exhibit		Page

Exhibit 1	Market Size & Share, by Company, by Switched Minute Revenue Retail Sector, 1997-2000	20
Exhibit 2	Market Size & Share, by Company, by Switched Minute Volume Retail Sector, 1997-2000	20
Exhibit 3	Segmentation of Teleglobe's Traffic, 1995-2000	89
Exhibit 4	Teleglobe market share 1997-2000	89
Exhibit 5	Product Line Segmentation of Retail Revenues, by Company, 1998	90
Exhibit 6	Product Line Seg. of Retail Rev. in Pct., by Company, 1998	90
Exhibit 7	Product Line Segmentation of Retail Revenues, by Company, 1999	91
Exhibit 8	Product Line Seg. of Rev. in Pct., by Company, 1999	91

About This Report

At over 90 pages, NBI/Michael Sone Associates’ Canadian International Telecommunications Market Report, 1999 Edition represents the company's second publication on the rapidly changing international telecom landscape from a uniquely Canadian perspective. Simply put, this document is unlike any other available on this industry.

While NBI's first report, published in late-1997, dealt principally with the regulatory environment, which at the time was in transition, this report focuses more on the current and future market dynamics and trends in the wake of the CRTC's decision to eliminate Teleglobe's monopoly as of October 1, 1998. To accomplish this, NBI conducted dozens of interviews with providers that are currently or plan to become actively involved in Canada's international telecommunications industry.

The report provides a rigorous examination of the retail market, including an analysis of size and share segmented for each of the consumer and business sectors, and voice and data sectors. The report looks at the revenues and traffic volumes associated with post-paid international switched minutes including 1+, 0+ and calling card. In addition, where appropriate, wholesale traffic and revenues are given for the companies profiled within this report.

The report is divided into three main sections. The first discusses the major issues germane to the business, including the economics of international telephony, market analysis, market size & share and regulatory issues. The second section provides, in alphabetical order, detailed individual textual and numerical profiles of 18 long distance players active in the Canadian market for international calling. Finally, there are eight exhibits that present the quantitative support behind the analysis and discussion.

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CANADIAN-INTERNATIONAL TELECOM MARKET REPORT

July, 1999

CANADIAN-INTERNATIONAL TELECOM
MARKET REPORT