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CANADIAN INTERNET SERVICE PROVIDERS MARKET REPORT

 

 

2005 EDITION


 

 

NBI/Michael Sone Associates
193 Church Street, 3rd Floor
Toronto, Ontario
M5B 1Y7
Telephone 416-360-0424
e-mail: msone@nbicanada.com


 

June 2005

 

 

 

Table of Contents

 

Section  Page
About This Report vi
1.0 Market Overview and Analysis 1
2.0 Telephone Companies 9
    2.1 Aliant 11
    2.2 Bell Canada 15
        2.2.1 Bell Canada Sympatico 18
        2.2.2 Bell Canada Business 23
        2.2.3 Bell ExpressVU 29
        2.2.4 Bell Enterprise Group 29
        2.2.5 Bell Carrier Services Group 35
    2.3 MTS 39
        2.3.1 Manitoba Division 39
        2.3.2 National Division (Allstream) 44
    2.4 SaskTel 48
    2.5 TELUS 51
        2.5.1 TELUS Consumer 56
        2.5.2 TELUS Business 59
        2.5.3 TELUS Partner Solutions 62
3.0 Cable Companies 64
    3.1 Cogeco Cable 64
    3.2 EastLink 68
    3.3 Persona Communications 71
    3.4 Rogers Cable 73
    3.5 Shaw Communications 80
    3.6 Vidéotron ltée 85
4.0 National, Regional and Smaller ISPs 91
    4.1 AOL Canada 91
    4.2 Look Communications 101
    4.3 MCI Canada 105
    4.4 Primus Canada 111
    4.5 Sprint Canada 119
5.0 Other ISPs 126
    5.1 AT&T Global Services 126
    5.2 Cybersurf (3web) 128
    5.3 Inter.net Canada 132
    5.4 NetZero Canada 134
    5.5 Uniserve 135
6.0 Alternative Networks 138
    6.1 Terrestrial Networks 138
        6.1.1 TeraGo 139
    6.2 Satellite Access 141

 

 

List of Figures and Exhibits

 

Figure/Exhibit Page
Figure 1 Canadian ISP Market, Revenues, 2002-2007 6
Figure 2 Canadian ISP Market, Dial-Up and HS Subscribers, 2002-2007 7
Exhibit 1 Dial-Up, High-Speed, Dedicated and Total Revenues, 2004-2006 144
Exhibit 2 Dial-Up, High-Speed, Dedicated & Total Revenue Mkt Shares, 2004-2006 144
Exhibit 3 Dial-Up, High-Speed and Dedicated Subscribers, 2004-2006 145
Exhibit 4 Dial-Up, High-Speed and Dedicated Subscriber Market Shares, 2004-2006 145
Exhibit 5 Dial-up & High-Speed Subscriber Provincial Distribution by Company, 2004 146
Exhibit 6 Cablecos & Fixed Wireless: Subscriber Base & Revenues, 2004- 2007 147
Exhibit 7 Telcos: Dial-Up Subscribers & Revenues, 2004-2007 148
Exhibit 8 Telcos: DSL Subscribers & Revenues, 2004–2007 149

 

 

About This Report

 

The Canadian Internet Service Providers Market Report, 2005 Edition is NBI/Michael Sone Associates’ seventh report on the Canadian Internet market and continues to be the most comprehensive and rigorously researched document available on the subject.

At around 150 pages, the report is divided into three main sections. The first serves as an executive summary of the ISP business that discusses major issues, developments and technology pertinent to the industry including the decline in dial-up access and the continued growth of market penetration of high-speed cable, DSL and wireless access technologies. This overview is punctuated with two figures illustrating six-year subscriber and revenue growth trends in the ISP industry. The second section provides qualitatively and quantitatively intensive individual profiles of over two-dozen significant national and regional ISPs. These include the individual telco, cableco and other carriers, as well as many of the larger independent, non-aligned ISPs. The third section contains a series of detailed exhibits that illustrate dial-up, high-speed and dedicated subscribers & revenues, market shares, provincial segmentation and forecasts through 2007. Each industry segment has been explored so that the report presents services offered and planned, marketing activities, pricing, as well as technology and application trends.

Please note that the mobile Internet market is examined and discussed in depth in NBI/Michael Sone Associates’ Canadian Mobile Wireless Communications Services Market Report, 2004 Edition. ISP subscriber totals and revenues in this report’s exhibits do not include mobile Internet customers. Also, growing interest in fixed wireless access has prompted us to examine this market separately and in greater depth than hitherto. Please refer to our upcoming Canadian Wi-Fi/Wi-Max Market Report, 2005 Edition for information on this rapidly evolving market sector.

 

 

 

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