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NBI/Michael Sone Associates Inc.
193 Church Street
Toronto, Ontario
M5B 1Y7
Telephone (416) 360-0424
Facsimile (416) 360-7546

June 2003



Table Of Contents


Section  Page
About This Report iv
1.0 Introduction 1
2.0 Market Overview and Analysis: 8

Pricing Dynamics, Market Evolution, Market Share, Service Segmentation, Churn Issues, Revenue & Traffic Trends, Industry Consolidation

3.0 Company Profiles
     3.1 ACN Canada 20
     3.2 Allstream 23
     3.3 CIBC – Guaranteed Proof 28
     3.4 Distributel 31
     3.5 Navigata 34
     3.6 Primus Canada 37
     3.7 SearsConnect 41
     3.8 Sprint Canada 44
     3.9 Telehop Communications 50
     3.10 Vartec Telecom Canada 52
     3.11 Yak Communications 55




Figure Page
Figure 1  Long Distance Revenues & Minutes of Traffic, 2000-2007 6
Figure 2  Telco Long Distance Revenue Market Share, 2001-2004 7
Figure 3  Business Sector Market Shares, by Carrier, 2002 11
Figure 4  Business Sector Market Shares, by Carrier, 2003 12
Figure 5  Business Market Size by Product Segment, 2002-2006 13
Figure 6  Residential Sector Market Shares, by Carrier, 2002 14
Figure 7  Residential Sector Market Shares, by Carrier, 2003 15
Figure 8  Long Distance Traffic, by Carrier, Millions of Minutes, 2002-2003 16
Figure 9  Long Distance Traffic, by Carrier, by Major Destination, 2003 17
Figure 10  Provincial Segmentation of Long Distance Revenues, 2003 18



About This Report

Published since the mid-1990s, this endeavour, NBI/Michael Sone Associates' Canadian Long Distance IXC/Resale Market Report, 2003 Edition, represents the seventh installment of one of NBI/Michael Sone Associates¡¯ most popular reports.

As with last year, this year¡¯s version contains several changes of which the reader should be aware. First, based on feedback from our clients and because of the changes within the long distance industry itself, we have reduced the amount of text. The discussion has been rendered more succinct and we have focused on crisp analysis of market segmentation, service sectors, traffic patterns, market share, an analysis of churn and where NBI/Michael Sone Associates believes the market is headed.

We have also provided more quantitative information in a series of 10 charts. This includes a four-year market share presentation (incumbents versus entrants) for each of the consumer and commercial sectors. There are also charts that illustrate in more detailed fashion the share for the most recent and upcoming years for the consumer & business sectors individually as well as a five-year segmentation within the latter by product category of outbound, inbound and card services. In addition, we re-visit and forecast the entire market for total revenues and minutes of traffic over an eight-year period. We have also provided information of traffic patterns broken our by major destination (domestic, U.S. and overseas) for each major carrier.

Of course, in the tradition of all NBI/Michael Sone Associates reports, we have provided detailed quantitative and qualitative profiles of 11 Alternative Providers of Long Distance Service (APLDS). These profiles discuss segmentation of revenues by service, marketing and sales activities, product positioning and expected future initiatives.



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