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April 2000



Table Of Contents

Section  Page
About This Report iv
1.0 Introduction  1
2.0 Market Overview and Analysis  5
Pricing Dynamics, Market Evolution, Market Share, Service Segmentation, Bundling Issues, Revenue & Traffic Trends, 
3.0 Company Profiles  21
3.1 ACN Canada 22
3.2 AT&T Canada  24
3.3 C1 Communications  30
3.4 Canadian Tire Acceptance  32
3.5 CIBC - Guaranteed Proof  34
3.6 Distributel 36
3.7 Excel Telecommunications Canada 38
3.8 Primus Canada 40
3.9 RSL COM Canada 42
3.10 SearsConnect 46
3.11 Sprint Canada 48
3.12 Sun Telecom 57
3.13 Teleglobe Business Solution 58
3.14 Telehop Communications 59
3.15 TigerTel 61
3.16 Vid?tron Business Networks 63
3.17 Vid?tron Lt? 65

List Of Figures

Figure   Page
Figure 1 Long Distance Revenues & Minutes of Traffic, 1995-2001  4
Figure 2  Telco Long Distance Revenue Market Share, 1993-2000 7
Figure 3 Business Outbound Voice Sector Market Shares, 1999  11
Figure 4  Business Inbound Voice Sector Market Shares, 1999 12
Figure 5  Consumer Sector Market Shares, 1999 15
Figure 6  Provincial Segmentation of Long Distance Revenues 18
Figure 7  Revenue & Traffic Segmentation by Major Destination 19

About This Report

Published since the mid-1990s, this endeavour, NBI/Michael Sone Associates' Canadian Long Distance IXC/Resale Market Report, 2000 Edition, represents the sixth installment of one of NBI's most popular reports.

This year's version contains several changes of which the reader should be aware. First, based on feedback from our clients and because of the changes within the long distance industry itself, we have reduced the amount of text. The discussion has been rendered more succinct and we have focused on crisp analysis of market segmentation, service sectors, traffic patterns, market share and, of course, an analysis of bundling and where NBI believes the market is headed.

We have also, despite the document's reduced size, provided more quantitative information in a series of charts in the front-end of the report. This includes an eight-year market share presentation (incumbents versus entrants) for each of the consumer and commercial sectors. There are also charts that illustrate in more detailed fashion the share for the most recent year for the consumer, business outbound and business inbound segments. In addition, we re-visit and forecast the entire market (not merely the non-incumbent piece) both in terms of total revenues and minutes of traffic.

Of course, in the tradition of all NBI reports, we have provided detailed quantitative and qualitative profiles of 17 Alternative Providers of Long Distance Service (APLDS). (This is one more than the previous report despite the acquisition/merging of several companies.) For the largest of these, the profiles illustrate revenues by product line and province for a three-year period and examine traffic patterns segmented both by intra-Canada, Canada-US & Canada-Overseas destinations and also by consumer versus business customers. In addition, for the industry as a whole, there are charts presenting both traffic and revenue segmentation by major destination.

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