CANADIAN VIDEOCONFERENCING
 MARKET REPORT

1997 EDITION

August, 1997

NBI/Michael Sone Associates’ Canadian Videoconferencing Market Report, 1997 Edition is the second report on this industry from NBI. At 95 pages, the current edition is more comprehensive than the 1994 report as it contains not only a rigorous examination of the group videoconferencing market but also extensive data and analysis of desktop videoconferencing systems and the industry services market, particularly the multipoint bridging service bureau sector.

The report is divided into 10 sections. After the Executive Summary in Section 1, Section 2 provides an overview of the total videoconferencing market performance and includes a specific review of the two major market components - equipment and services. With information on both manufacturers and distributors, Sections 3 takes an in-depth look at videoconferencing group systems (the largest equipment market) with data on shipments, revenues, installed base as well as vertical and geographic market segmentation. Section 4 covers the desktop systems market and videoconferencing services are outlined in Sections 5 and 6. Section 5 addresses network services, which includes long distance and local access revenues. Section 6 deals with the fast growth business of service bureaus providing multipoint bridging services. Information on public videoconferencing rooms/facilities is also presented. In Section 7, NBI identifies the major trends that will drive the videoconferencing market to a higher level. Profiles of many of the key companies impacting the Canadian videoconferencing industry are contained in Section 8. A series of exhibits providing a detailed quantification of various market parameters completes Section 9. In the final Section of the report three appendices are presented that provide further information on videoconferencing system components, standards and NBI’s methodology for long distance revenue estimates.

As with all NBI reports, the information contained in this document is the result of extensive primary research and interviews with manufacturers, distributors, service providers and users.