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CANADIAN HOSTING

MARKET REPORT

 


2010 EDITION

 

 

 

NBI/Michael Sone Associates
193 Church Street
Toronto, Ontario
M5B 1Y7
Telephone 416-360-0424
e-mail msone@nbicanada.com


July, 2010

 

 


 

Table of Contents

 

Section  Page
ABOUT THIS REPORT iv
SECTION 1 — INTRODUCTION & INDUSTRY BACKGROUND 1
1.1       Introduction 2
1.2       Industry Background 3
1.3       Drivers of Hosting Services 4
1.4       Types of Hosting Services 7
1.5       Data Centre Features 9
SECTION 2 — MARKET OVERVIEW 11
 2.1       2009 Market Highlights 12
2.2       2010 Market Forecast 14

2.3       Major Trends

 
   2.3.1    Build it and they will come 15
   2.3.2    IT power requirements now exceed the capacity of older data centres 17
   2.3.3    Virtualization has arrived and is here to stay 19
   2.3.4    Cloud computing is on the horizon 20
   2.3.5    Client size becomes a factor in service selection 22
   2.3.6    Data centre standards are now becoming table stakes 22
SECTION 3 — MARKET AT A GLANCE 25
SECTION 4 — HOSTING SERVICE PROVIDER PROFILES 29
4.1       Introduction 30
4.2       Allstream 31
4.3       AT&T Global Services Canada 39
4.4       Bell Canada 44
4.5       Cogeco Data Services 50
4.6       Fusepoint Managed Services 54
4.7       HP Canada 62
4.8       IBM Canada 68
4.9       PEER 1 Hosting 74
4.10      Primus Canada 81
4.11     Q9 Networks 88
4.12     TELUS 96
4.13     Verizon Canada 102
4.14     Other Hosting Service Providers 108

 


List of Exhibits

Exhibit

Page

 

 

Top-5 Hosting Service Providers

 
Exhibit 2.1

2009 Market Shares

12
Exhibit 2.2
Forecast 2010 Market Shares 14

Canadian Hosting Industry Revenue & Market Shares


 
Exhibit 3.1

Industry Revenue by Hosting Service Provider & Market Shares, 2008-2010

26
Exhibit 3.2
Industry Revenue by Hosting Segment, 2008-2010
26

Canadian Hosting Industry Revenue by Segment by Hosting Service Provider

 
Exhibit 3.3

Revenue by Segment by Service Provider, 2008

27
Exhibit 3.4
Revenue by Segment by Service Provider, 2009
27
Exhibit 3.5
Revenue by Segment by Service Provider, 2010
27

Canadian Data Centres by Hosting Service Provider


 
Exhibit 3.6
Data Centre Area (Raised Floor & In Service) by Hosting Service Provider & Shares, May 2010
28

Hosting Service Provider Exhibits

 
Exhibit 4.2
Allstream
38
Exhibit 4.3
AT&T Global Services Canada
See Exhibit 4.14
Exhibit 4.4
Bell Canada
49
Exhibit 4.5
Cogeco Data Services
53
Exhibit 4.6
Fusepoint Managed Services
61
Exhibit 4.7
HP Canada
67
Exhibit 4.8
IBM Canada
73
Exhibit 4.9
PEER 1 Hosting
80
Exhibit 4.10
Primus Canada                
87
Exhibit 4.11
Q9 Networks
95
Exhibit 4.12
TELUS
101
Exhibit 4.13
Verizon Canada
107
Exhibit 4.14
Other Hosting Service Providers
110

 


 

About This Report

 

The Canadian Hosting Market Report, 2010 Edition is NBI/Michael Sone Associates' survey of the competitive landscape of the hosting market in Canada. Over one hundred pages in length and containing 21 quantitative exhibits, this report provides a background on the development of the hosting market as well as trends driving the market today. The size of the Canadian market and vendor market shares are discussed in terms of revenues, estimated in this report annually for the period 2008 to 2010.

We define the hosting market as out-sourced infrastructure operated in a data centre by a third-party, and segment this market into three areas – collocation, shared hosting and managed hosting. This segmentation is used in the exhibits throughout the report.

In-depth profiles of the 12 leading hosting service providers active in Canada are provided, examining their services, facilities and Canadian hosting revenues. Each profile includes exhibits detailing their total and market segment revenues, and data centre operations by raised floor space, in-service raised floor space and by province as of May 2010.

Exhibits for the overall market include industry revenues, market shares, revenue by service provider by market segment, data centre area by hosting service provider and overall data centre area by province.

This report is part of NBI/Michael Sone Associates’ series of research reports on the Canadian telecommunications industry. Other reports cover Datacom services, Wireless services & devices, PBX, Ethernet equipment, Unified Communications, Local telecom and VoIP services, Internet services and Digital & IPTV services.

As with all NBI/Michael Sone Associates reports, information has been gathered from primary sources. The information contained in this report is the result of numerous interviews, primarily with the hosting service providers themselves.
Please note that reported revenues represent proceeds from the operation of out-sourced infrastructure operated in data centre services by vendors active in the Canadian market. These revenues exclude consulting and professional services fees (other than what is required to provide service), such as business process outsourcing . Figures are in Canadian dollars unless otherwise noted.

Please also note that in accordance with industry practice, we use the Imperial unit of measure, the square foot, to quantify data centre area. One thousand square feet equals about 93 square meters; a 10,000 square foot data centre is thus about 930 square meters.




 

 

 


 

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